In February 2017, we brought together great minds of AI and business leaders to explore the new opportunities AI opens up for businesses, what it takes to be a cognitively savvy organization, and the possibilities of human-level adaptive thinking.

Welcome to the future, where radical innovation in Artificial Intelligence will turn every major industry upside down.

In this video, Christian Petersen (Director, Product Management at Comcast Silicon Valley Innovation Center), Mike Kail (Co-Founder & CIO of Cybric), and Rob May (CEO & Co-Founder of Talla and Publisher of Technically Sentient) discuss the customer experience with AI. Mark Thiele (Chief Strategy Officer for Apcera) moderates.

Session 5: How to Build Better Customer Experiences with AI (Part 1)